Generative AI vs Machine Learning: The Differences
Generative AI vs Conversational AI: Whats the Difference? Generative AI will revolutionize customer service, enhancing personalization, efficiency, and satisfaction. As technology advances, the combination of conversational and generative AI will shape the future of the customer experience. Both options leverage generative AI to enhance customer service and support by providing personalized, efficient, and intelligent interactions. These are at the heart …